Floor Senior Leader

4 days ago

Adelaide, South Australia Sephora Full time
About this role:

As a Floor Manager at Sephora, you will be part of the Management team in our Rundle Mall store. This is a unique opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Main Responsibilities:
  • Be a role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
  • Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
  • Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors.
  • Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
  • Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
Requirements:
  • Be open to working a 38hr rotating roster to support store needs.
  • Have previous retail management experience across areas of managing profit and loss, sales forecasting, people management, training, stock control, and visual merchandising.
  • Have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Be a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
  • Have a passion for excellent client service and experiential retail to ensure your store represents the Sephora brand.
  • Have a drive for results with a history of exceeding sales targets and KPIs.
About Sephora:

Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. We have circa 30 stores across Australia and New Zealand, a growing online platform, and plan to expand year on year. We offer diverse store opportunities and have our head office based in Sydney CBD.

Application:

Sephora is proud to be an equal opportunity workplace for all. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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