Claims Specialist

4 weeks ago


Brisbane, Queensland, Australia NTI Full time

We're seeking an experienced Claims Specialist to join our team at NTI. As a Claims Specialist, you'll play a critical role in providing exceptional service to our customers in their time of need.

Key responsibilities include:

  • Managing claims to get our clients back on the road as quickly as possible after an accident
  • Being the main point of contact for our customers, their representatives, and other teams in our business
  • Facilitating each part of the claims process on behalf of our customers and keeping them up to date as the claim progresses
  • Owning a portfolio of claims and having the autonomy to deliver on your work

To succeed in this role, you'll need:

Strong communication and problem-solving skills

A commitment to your learning and development

A sense of humour and ability to work in a fast-paced environment

We're committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions. As a Claims Specialist at NTI, you can expect:

  • A real and tangible commitment to your development and ongoing study
  • A competitive annual incentive program
  • Generous discounts on personal insurance products
  • Access to discounts on over 350 retailers across Australia
  • The ability to apply for flexible working arrangements

We're looking for someone who is passionate about delivering exceptional customer service and has a strong understanding of the insurance industry.


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