Senior Escalation Manager

About the RoleThe Senior Escalation Manager Lead is an exciting opportunity within the Splunk Problem Incident and Escalation (SPIE) team within Global Support here at Splunk. Want to help solve sophisticated problems that help Splunk customers? As a member of this team, your goal will be to help understand and drive customer-critical issues with product...

We are seeking a seasoned Senior Escalation Manager to join our Global Support team at Splunk Inc.About the RoleThis is an exciting opportunity for an experienced professional to take on a senior leadership role, working closely with escalation management, customer support, and product engineering teams. As a key member of our SPIE team, your goal will be to...

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and...

Job OverviewMotorola Solutions is a leading provider of innovative technology solutions for public safety and enterprise customers. We are seeking an experienced Senior Technical Support Escalations Lead to join our team.

Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve...

Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

Exposure to Blue chip & Government Cloud Environments - 4th Best Place to Work in Australia! - Guide engineers of various specialties to resolve complex problems and incidents **Please note - applicants must be living in Sydney, overseas or interstate applicants will not be considered.** **About the company** *** At AC3, our purpose is to make technology...

**#Greatmindsdontthinkalike**:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About The...

Responsibilities About TikTok U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and...

The Drive Group is a reputable managed services provider in Sydney, partnering with clients to revolutionize the MSP industry.We are seeking an experienced Level 3 Engineer/Technical Lead to join our growing team.This is an exceptional opportunity to work alongside our level 3 team as the point of contact for all technical escalations. You will be...

We are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...

Bachelor’s degree in Computer Science, Engineering, Mathematics or a related field or equivalent work and educational experience - 5+ years of experience managing teams in relevant service reliability or mission critical operations. As an Operations Manager on the E2M team, you will be responsible for ensuring that Escalation Engineers are set up for...

**#Greatmindsdontthinkalike**:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About The...

Job DescriptionAs a Technical Escalation Specialist at Motorola Solutions, you will serve as the primary technical resource for our team, providing guidance and support on complex issues.Key Responsibilities:Collaborate with team members to prioritize and address critical cases.Oversee the escalation process for complex or urgent issues requiring immediate...

About the RoleJob Title: Senior Risk Manager LeadAmazon Commercial Services Pty Ltd is looking for a highly skilled Senior Risk Manager Lead to help establish Amazon Flex as the preferred provider while navigating complex issues across safety, risk, compliance and ER. The successful applicant will work with functions that cut across the organization,...

ABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company...

About the RoleWe are seeking a highly skilled Senior Payroll Operations Manager to join our team at AccountAbility. As a key member of our payroll team, you will be responsible for managing BAU and leading a team of 2, providing guidance to ensure efficient and accurate payroll processing.Key ResponsibilitiesManage daily, weekly, and monthly payroll...

Responsibilities About TikTok U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and...

**About Eucalyptus** ‍ Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health. Founded in Australia in 2019, we have now helped over 500K...