Senior Technical Support Escalations Lead

Job DescriptionWe are seeking a highly skilled Technical Support Escalations Lead to join our team at Motorola Solutions.This is an experienced position, requiring 3-5 years of relevant experience in an IT environment or 7 years of relevant experience with additional vocational or technical education.Key Responsibilities: Serve as the primary technical...

OverviewMotorola Solutions is a leading provider of mission-critical communication solutions, and we're seeking an experienced Technical Support Escalations Team Lead to join our team. This role plays a critical part in ensuring the success of our customers by providing exceptional technical support and expertise.

Job DescriptionWe are seeking a highly skilled Technical Support Escalations Lead to join our team at Motorola Solutions. As a key member of our technical operations team, you will be responsible for providing expert guidance and support on complex technical issues.ResponsibilitiesServe as the primary technical resource for the team, providing timely and...

Job OverviewMotorola Solutions is seeking an experienced Technical Escalation Support Specialist to join our team. This role requires strong technical expertise and exceptional communication skills to provide top-notch support to our customers.Estimated Salary$80,000 - $120,000 per year, based on location and experience.Key Responsibilities Serve as the...

The Drive Group is a reputable managed services provider in Sydney, partnering with clients to revolutionize the MSP industry.We are seeking an experienced Level 3 Engineer/Technical Lead to join our growing team.This is an exceptional opportunity to work alongside our level 3 team as the point of contact for all technical escalations. You will be...

Job Description:This role is responsible for providing advanced technical support and escalating complex issues to ensure timely resolution. The ideal candidate will possess strong analytical and problem-solving skills, with a solid understanding of network protocols and technologies.Key Responsibilities:Serve as the primary technical resource for the team,...

Job DescriptionAs a Technical Escalation Specialist at Motorola Solutions, you will serve as the primary technical resource for our team, providing guidance and support on complex issues.Key Responsibilities:Collaborate with team members to prioritize and address critical cases.Oversee the escalation process for complex or urgent issues requiring immediate...

About Advanced NavigationAs a pioneer in AI robotics and navigation technologies, Advanced Navigation is dedicated to driving the autonomy revolution. Our mission is to deliver innovative solutions that transform industries and improve lives.Job DescriptionWe are seeking a seasoned Technical Lead to head our Customer Experience and Technical Support team. As...

About the RoleWe are seeking a highly skilled Senior IT Technical Support Specialist to join our team. In this role, you will be responsible for providing high-quality technical support to customers and stakeholders, managing a team of technical professionals, and developing an understanding of customer environments and service delivery requirements.Key...

NICE CXone is a leading company in the AU region, and we are currently looking for a highly skilled Senior Technical Support Manager to join our team. The estimated salary for this role is $120,000 - $150,000 per annum.Job Description:This is a senior-level technical support position that requires advanced technical expertise, strong communication skills,...

Job DescriptionThe Lead Technical Support Engineer is responsible for providing technical expertise to assigned large enterprise customers.You will own direct resolution and troubleshooting of cases, working closely with TSEs to ensure timely status updates, customer communication, issue replication, and root cause correction.End-to-end case management to...

About the RoleThis is a senior technical role at NICE CXone, a leading company in AU.We are looking for a key member of our Technical Support team to provide advanced-level technical support to our customers.You will manage high-impact technical cases and work closely with Technical Support Engineers to ensure timely status updates, customer communication,...

About the RoleWe are seeking a skilled Senior IT Technical Support Specialist to join our team. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering exceptional technical support services to our customers.Key Responsibilities:Provide high-quality technical support to customers through various channels, including...

Ignite is seeking a Senior Service Desk Officer to join their team. This role offers a unique opportunity to work within the government sector, making a significant difference in the community.About the Role:A Service Desk Officer/Analyst plays a crucial link between end-users and technical support teams, ensuring seamless communication and efficient issue...

\"The Opportunity\" at TAFE NSW aligns with your career aspirations. As a Senior Field Support Officer, you will be delivering technical support across the TAFE community. Your strong technical skills will enable you to service wide-ranging troubleshooting requests, and you will be confident in recommending solutions in a timely manner. You will bring to the...

About the RoleWe are seeking an experienced Senior IT Technical Support Specialist to join our team. As a key member of our support staff, you will provide high-quality technical engineering support to customers and stakeholders.Responsibilities and Accountabilities:Work with a team to support end-users with technical queries related to various products and...

About the Role:We are seeking a skilled Senior Technical Lead to join our User Access Management team and provide technical leadership to software engineers responsible for the reliability and stability of our Identity Access Management platform.As a Senior Technical Lead, you will build and support integrations, run day-to-day IT operations, and drive the...

About the RoleWe are seeking an experienced Senior Technical Lead to spearhead the design and implementation of technical solutions that align with our strategic objectives. As a key member of our team, you will collaborate closely with project managers, developers, and clients to ensure the successful delivery of solutions that meet both business and...

Are you passionate about delivering exceptional technical support and leading a team to success?Cognizant, a world-leading professional services company, is seeking a Technical Support Specialist - IT Infrastructure Lead to join our team in Australia/New Zealand (ANZ) region.About CognizantWe are a global community of over 300,000 associates who collaborate...

Technical Expertise RequiredJoin The Drive Group, a leading managed services provider in Sydney, as we partner with a well-known client to revolutionize the MSP world.We are seeking an experienced Level 3 escalation point to join our growing team.This role involves working alongside the level 3 team as the point of contact for all technical escalations,...