Hospitality Manager

3 days ago


Brisbane, Queensland, Australia Frontline Recruitment Full time
About the Company

Frontline Recruitment is a leading provider of hospitality management solutions in Regional Queensland. Our company prides itself on delivering exceptional customer service and creating a friendly atmosphere that makes our venues stand out from the rest.

The Role

We are seeking an experienced Hospitality Manager to join our team at one of our multiple bars, dining and gaming venues. As a key member of our management team, you will be responsible for the daily operations and management of the team on shift, ensuring a seamless guest experience. You will lead by example, coach and motivate your team to deliver excellent customer service while handling customer inquiries, feedback and complaints with professionalism.

Key Responsibilities
  • Lead the team on shift to ensure efficient and effective service delivery
  • Handle customer inquiries, feedback and complaints in a professional manner
  • Maintain high standards of customer service and ensure all guests have a positive experience
  • Develop and implement strategies to improve team performance and efficiency
Requirements
  • Proven experience in a supervisory or management role within hospitality
  • Strong leadership abilities and a hands-on approach to team management
  • RSA, RSG, RMLV & Approved Managers License
  • Knowledge of hospitality operations and customer service principles
Benefits

As a Hospitality Manager with Frontline Recruitment, you can expect a competitive salary, opportunities for career growth, and a supportive and inclusive work environment. You will also have the chance to experience the unique lifestyle and community spirit of Regional Queensland, as well as enjoy training and development programs to enhance your skills.

We offer a range of benefits, including:

  • Salary up to $85k + Super
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Experience the unique lifestyle and community spirit of Regional Queensland
  • Training and development programs to enhance your skills
Why Work with Us?

At Frontline Recruitment, we pride ourselves on delivering exceptional customer service and creating a friendly atmosphere that makes our venues stand out from the rest. We are committed to supporting our employees' careers and providing them with the tools and resources they need to succeed. If you are passionate about hospitality and looking for a new challenge, we would love to hear from you.



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