Business Development Specialist
3 weeks ago
At RAC WA, we are passionate aboutmember developmentand providingnew career opportunities.This means we are on the lookout for a skilled Member Solutions Specialist to join our Sales and Member Service Outboundteam.
The Opportunity
We are currently seeking a dedicated and passionate professional to join our outbound contact centre team working Monday-Friday, 9am-5pm in a full-time position
What are we looking for?
A successful candidate will have previous experience in sales and/or customer serviceand possess the following skills:
- Adaptableto changing requirements of our members
- Resilienceand the ability to handle a variety of different calls
- Great communicationskills
- Results drivenwith proven ability to meet specific KPI's
What will you be doing?
As an outbound sales and service consultant, you will be responsible for:
- Making a number of outbound calls to members daily
- Having meaningful conversationswith our existing members on their current RAC products
- Providing support and general adviceto new members
- Work to conversion not product sales
- Member centric retention Team
- You will be trained in Auto Services and Tyres to broaden your scope
- Not sales focused, KPIs are driven by booking members in for our services
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