Business Development Specialist

3 weeks ago


Perth, Western Australia RAC WA Full time

At RAC WA, we are passionate aboutmember developmentand providingnew career opportunities.This means we are on the lookout for a skilled Member Solutions Specialist to join our Sales and Member Service Outboundteam.

The Opportunity

We are currently seeking a dedicated and passionate professional to join our outbound contact centre team working Monday-Friday, 9am-5pm in a full-time position

What are we looking for?

A successful candidate will have previous experience in sales and/or customer serviceand possess the following skills:

  • Adaptableto changing requirements of our members
  • Resilienceand the ability to handle a variety of different calls
  • Great communicationskills
  • Results drivenwith proven ability to meet specific KPI's

What will you be doing?

As an outbound sales and service consultant, you will be responsible for:

  • Making a number of outbound calls to members daily
  • Having meaningful conversationswith our existing members on their current RAC products
  • Providing support and general adviceto new members
  • Work to conversion not product sales
  • Member centric retention Team
  • You will be trained in Auto Services and Tyres to broaden your scope
  • Not sales focused, KPIs are driven by booking members in for our services


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