Customer Service Supervisor Opportunity

4 days ago


Gold Coast, Queensland, Australia beBeeService Full time

We are seeking a skilled Client Services Officer to join our team as a Duty Supervisor.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences while ensuring a safe and enjoyable environment for clients.

The successful candidate will lead and supervise the operations of our Leisure Centres, including Venue operations out of standard business hours. They will also be responsible for organizing daily Client Support Officer teams and tasks, leading the Venue front-of-house reception team, and supervising event management.

To be successful in this role, you will need to have:

  • A Positive Paid Blue Card
  • A Current First Aid and CPR Certificate
  • An Intermediate level of computer knowledge and skills

Desirable qualities include prior experience as a Duty Manager and a Driver's license. If you have one-year experience in a similar role, we would love to hear from you

This is a permanent position based at the Gold Coast Recreation Precinct. As a key member of our team, you will have the opportunity to develop and implement new products and services that meet the needs of our clients.

Some of the key responsibilities of this role include:

  • Leading and supervising Leisure Centre operations
  • Leading and supervising Venue operations out of standard business hours
  • Organizing daily Client Support Officer teams and tasks
  • Leading the Venue front-of-house reception team
  • Supervising event management
  • Delivering key client services in line with compliance requirements
  • Conducting emergency procedures
  • Overseeing the safety of clients using the Leisure Centre

We offer a dynamic and supportive work environment, where you can grow and develop your skills and career. If you are passionate about delivering exceptional customer experiences and have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.



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