Customer Relationship Advocate
1 week ago
Foster long-term connections with clients and drive business growth through exceptional customer service.
About the RoleWe are committed to building strong, lasting relationships with our customers and delivering outstanding experiences that meet their evolving needs.
Your Key Responsibilities- Develop and maintain robust, customer-centric relationships that lead to increased loyalty and retention.
- Efficiently process customer orders while ensuring seamless inventory management and accurate delivery dates.
- Collaborate with the Operations team to identify areas for improvement and implement strategies that enhance order accuracy and minimize credit returns.
- Prior experience in customer-facing roles where relationship-building and continued service were key priorities.
- Excellent communication skills, including a professional phone manner and the ability to handle customer inquiries in a fast-paced environment.
- Strong organisational and time management skills, with attention to detail and a focus on continuous improvement.
- A team player who can foster customer loyalty through relationship building and deliver results-driven solutions.
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Support Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Advocate Full time $60,000 - $99,000As a dedicated customer advocate, this role offers a fast-paced opportunity to support customers with after-sales enquiries.Key Responsibilities:Address product quality and transit damage issues, as well as spare parts requirements.Deliver exceptional customer service through prompt and effective issue resolution.Process customer claims and return...
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Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeEngagement Full time $85,075 - $103,895Customer Advocate RoleThe Customer Advocate is the face of our organization to customers, providing exceptional support and ensuring a seamless experience.This role involves establishing strong relationships with customers, acting as their champion and advocate. The Customer Advocate will work closely with technical teams to address and resolve customer...
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Customer Experience Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeAdvocate Full time $84,000 - $114,400We are seeking a highly skilled professional to join our team as a Customer Experience Advocate.Job DescriptionThe ideal candidate will have 1-3 years' experience or recent graduates with relevant internships or part-time work. They will be responsible for ensuring high levels of customer satisfaction through excellent service and providing feedback to the...
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Customer Advocate
7 days ago
Melbourne, Victoria, Australia Selfwealth By Syfe Full timeOverviewSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US$10 billion in assets, the platform offers access, advice and affordability across diversified portfolios, cash management solutions and brokerage. Syfe operates in Singapore, Hong Kong and Australia and serves nearly half...
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Customer Advocate
2 weeks ago
Melbourne, Victoria, Australia Selfwealth by Syfe Full timeOverviewSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US$10 billion in assets, the platform offers access, advice and affordability across diversified portfolios, cash management solutions and brokerage. Syfe operates in Singapore, Hong Kong and Australia and serves nearly half...
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Customer Advocate
6 days ago
Melbourne, Victoria, Australia Selfwealth By Syfe Full timeWhy this role mattersSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions and...
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Customer Care Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCare Full time $93,000 - $110,000Job DescriptionWe are seeking a compassionate and skilled professional to join our team as a Customer Care Advocate.As a Customer Care Advocate, you will play a vital role in guiding customers through their care journey, building trusted relationships, and delivering safe, person-centred care.Key responsibilities include:Conducting onboarding assessments and...
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Customer Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $90,000Customer AdvocateWe seek a skilled customer advocate to provide exceptional service in high-pressure situations.Main Responsibilities:Offer quality customer service with empathy and understanding.Guide customers through account hardship processes.Review and assess hardship applications from various sources.Complete administrative tasks, including processing...
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Relationship Builder and Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeAdvocate Full time $90,000 - $110,000Job OpportunityWe are seeking a skilled professional to join our team as a relationship builder and advocate for our members.The ideal candidate will have strong communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.Key responsibilities include:Developing and maintaining strong relationships with...
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Customer Advocate
1 week ago
Melbourne, Victoria, Australia Selfwealth by Syfe Full time $70,000 - $120,000 per yearWhy this role mattersSyfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions and...
