Senior Client Executive

Senior Client Executive

Open on locations. Work from Parramatta in Sydney, Brisbane or Melbourne.

Come and join our specialist Entertainment practice during our exciting time of growth and expansion. Can you bring commercial insurance experience using binders for public liability, event cancellation and equipment to a key, client-facing role?

The role will be responsible for the complex client management as well as drive new business to further embed Affinity within the dynamic Entertainment industry in Australia. You will be responsible for handling and building key relationships with clients, both external and internal, and will build on client retention and revenue generation across the Entertainment portfolio. This role will report directly to our Senior Client Manager and Client Director of our Aon Entertainment team.

Aon is in the business of better decisions

At Aon, we craft decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Leveraging your general insurance broking expertise to drive client retention & portfolio growth through direct and existing channel partnerships in line with the growth & retention strategy.
• Responsible for portfolio of clients driving strong customer service experience to achieve retention & growth aspirations in line with clear KPI's
• Help to mentor the team on products and binder management
• Advocate for customers using strong technical general insurance broking knowledge & insurer negotiations to achieve the best outcome for customers
• Partner with internal & external stakeholders to build value that exceeds customer expectations
• Cultivate and develop relationships with key industry partners and key clients leading to new opportunities & strengthen existing relationships
• Acting as technical referral point for colleagues to collaborate & share your product expertise where required
• Act as a binder signatory
• Participate in self-training and mentoring sessions to keep knowledge up to date
• Deliver the annual strategy passionate about client value creation
• Actively participate in and support Business Development activity and be available for joint client/prospect meetings as/where required

How this opportunity is different

We're a team of authentic and smart individuals focused on providing outstanding value to our small business clients, larger B2B partners, and our local communities. Relevant and genuine relationships are at the heart of our business success, and we're proud of our positive impact.

Here at Aon, you're always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

• 3-5 years proven technical broking experience handling a portfolio of clients
• RG146 Tier 1 qualification (required) and/or Diploma of Broking (advantageous)
• Commercial understanding of business and the Insurance market including ability to deliver and report on financials
• Experience in property, public liability, cancellation, equipment, and other general insurances relevant to the Entertainment sector
• Independent operator, high emotional intelligence with strong negotiation and communication skills
• A self-starter who is adaptable, focused and self-disciplined, with strong communication skills and a can-do attitude
• Possesses strong analytical and problem-solving capability

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to handle your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture encourages and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation onReasonableAdjustments@Aon.com. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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