Leader - Client Experience

2 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $140,000 - $180,000
Key Responsibilities:
  • Deliver Exceptional Service
  • Manage Team Performance and Compliance
  • Support Continuous Improvement Initiatives

As a seasoned leader, you will drive the day-to-day operations of our Contact Centre team. You'll provide guidance and support to ensure service excellence and team success.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a commitment to delivering high-quality results.

Requirements:
  • RG146 Superannuation qualifications or equivalent
  • Minimum 3 years' experience in superannuation or financial services
  • Proven track record in contact centre or team leadership roles
  • Familiarity with Acurity systems is desirable
  • Strong analytical and problem-solving skills
  • Ability to work collaboratively and adapt to changing priorities

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