
Global Import Coordinator
2 weeks ago
As a key member of our global operations team, you will play a pivotal role in coordinating the import function from receipt of an order through to delivery. With a focus on FCL, LCL, and Breakbulk shipments, this position requires strong organizational and problem-solving skills.
This is an excellent opportunity for career growth within the freight forwarding industry. You will work in a supportive environment with a collaborative operational team.
- Liaise with customers and overseas offices to coordinate import enquiries and shipments.
- Register import shipments in Cyberfreight and coordinate import clearance formalities with customs brokers.
- Coordinate AQIS inspections and formalities.
- Monitor progress of customs and quarantine clearance via ICS and communicate the outcome to the customer.
- Coordinate deliveries of customs released freight to destination and de-hire containers to empty depots.
- Complete billing process; timely and accurately coding of supplier's invoices and prepare files for handover to accounts as per contracted rate agreements.
- Assist with tenders and competitive RFQ's.
- Demonstrate a high level of customer service.
- Participate in general office and warehouse tasks as required.
- Minimum 2-3 years' experience in a similar position.
- Knowledge of customs and freight forwarding terminology.
- Strong analytical and problem-solving skills.
- Confident in conflict resolution.
- Advanced negotiation and relationship skills.
- High-level customer service skills.
- Positive and professional attitude.
- Proficient in Microsoft Office suite.
- High attention to detail and strong planning and organization skills.
- Ability to priorities tasks effectively in a busy work environment.
- Excellent communication skills both verbal and written.
- Ability to work autonomously and within a team environment.
- Excellent working knowledge of Customs ICS and Cyberfreight computer system.
This role provides a fantastic opportunity for career advancement within the freight forwarding sector. You will work in a dynamic environment with a dedicated team, and have the chance to develop your skills and expertise.
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