Import Operations Customer Service Coordinator

1 day ago

Brisbane, Queensland, Australia cPersonnel Full time $90,000 - $120,000 per year

An Australian owned International Freight Forwarder and Logistics Services provider with 30 years market presence seeking a seasoned Import Operations Customer Service Coordinator / Account Manager that will be based in their clients Brendale office. Client implant. Must have local experience to qualify

About The Role

  • Arrange / co-ordinate import shipments.
  • Liaise with shipping lines and agents for rates.
  • Prepare file end to end operations for import files.
  • Ensuring permits requirements are met and arrange if applicable
  • Acquire a thorough understanding of key customer needs and requirements
  • Serve as the link of communication between key clients and agents and suppliers.
  • Expand the relationship with existing clients by continuously proposing solutions that meet their objectives.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • If required prepare reports of progress and forecasts to internal management team.
  • Receive visitors, ensuring sign in process is followed.
  • Use computer applications including software packages to complete tasks.
  • Report any issues or concerns to management.
  • Undertake duties in a safe and responsible manner. Any other duties as directed.

About You
Seasoned Import Operations Customer Service Coordinator / Account Manager. Excellent verbal and written communication skills. Ability to think on your feet and find creative solutions. Ability to think on your feet and find creative solutions. Accuracy in handling documentation and tracking information. Collaborate effectively with colleagues across departments. Experience with CargoWise software and proficient in advanced Excel functionalities.

  • Client focus: Considers activities, decisions and outcomes from the perspective of the client, customer or end-user.
  • Detail focus: Pays close attention to the smallest elements of an activity or product to achieve accuracy and consistency.
  • Pragmatism: Advocates the most straightforward solutions to challenges and problems.

Responsiveness:
Provides frank, impartial and timely advice to management and identifies and promotes best practice.

What's In It For You

  • Work for an Australian owned forwarder
  • Friendly and supportive team and management
  • Professional Development Opportunities
  • Free onsite parking
  • Competitive remuneration

To qualify for this role you must have current local experience in Customer Service within International Freight Forwarding and have full working rights in Australia
If this sounds like the role you would enjoy apply today Or to discuss contact Shane on

  • Customer Service Coordinator

    5 days ago

    Brisbane, Queensland, Australia Bundaberg Sugar Ltd Full time $40,000 - $60,000 per year

    Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane, immediate start.At Bundaberg Sugar, we pride ourselves on delivering outstanding customer service and creating lasting relationships with our clients. We are looking...

  • Operations Coordinator

    1 week ago

    Brisbane, Queensland, Australia FedEx Australia Full time $60,000 - $80,000 per year

    What You'll DoAs an Operations Coordinator you will play a key role in the day-to-day next flight operations, providing the key link between next flight customers, airlines, courier drivers, and internal stakeholders. You will be supported by our Operations Support Agents who will engage our customers regarding deliveries, to ensure we can get their freight...

  • Operations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Tiffany & Co. Full time $60,000 - $90,000 per year

    Operations Coordinator – Brisbane Tiffany StoreThe Blue BoxSince 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. With a heritage of design innovation and exceptional service, Tiffany & Co. is renowned as one of the world's most recognizable luxury brands.Be a part of milestones in our customers'...

  • Customer Operations

    7 days ago

    Brisbane, Queensland, Australia Lotus People Full time $60,000 - $90,000 per year

    ABOUT THE COMPANYThis is your chance to join a global technology leader specialising in rugged asset tracking and telematics solutions. The company partners with major players across industries like mining, energy, construction, and logistics to drive safety, efficiency, and productivity. With a collaborative, fast-paced culture and a strong commitment to...

  • Senior Customer Service Coordinator

    1 week ago

    Brisbane, Queensland, Australia Coates Full time $60,000 - $90,000 per year

    About us Coates is proudly Australian owned and has a long history of supporting customers to deliver major projects. We provide end-to-end solutions across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training.The next step in your career starts here…Permanent, full-time opportunityMonday to FridayGenuine...

  • Operations Coordinator

    1 week ago

    Brisbane, Queensland, Australia Tiffany & Co. Full time $60,000 - $80,000 per year

    Job DescriptionThe Blue BoxSince 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. With a heritage of design innovation and exceptional service, Tiffany & Co. is renowned as one of the world's most recognizable luxury brands.Be a part of milestones in our customers' lives, represent the Tiffany brand...

  • Operations Coordinator

    7 days ago

    Brisbane, Queensland, Australia Hoses24 Pty Ltd Full time $90,000 - $120,000 per year

    About Hoses24Hoses24 is a specialist provider of hydraulic hose and fluid transfer solutions, offering comprehensive services including supply, installation, maintenance, and repair. Serving major clients across the Bowen Basin, we are recognised for our technical expertise, commitment to safety, and solutions focused approach. With a dedicated team of...

  • Customer Service Operatives

    2 days ago

    Brisbane, Queensland, Australia TRIDENT SERVICES AUSTRALIA Full time $45,000 - $60,000 per year

    Casual & Part-Time Roles AvailableAward Pay + PenatliesFull Training and Uniform ProvidedCustomer Service Operatives - Capalaba Central Casual & Part-Time Roles Available Are you a people person who loves making someone's day just a little brighter? We are currently seeking multiple Customer Service Operatives to join our new team at Capalaba Central. In...

  • Service Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Hiflow Integrated Services Group Pty Ltd Full time $60,000 - $80,000 per year

    Join HIFLOW INTEGRATED SERVICES GROUP PTY LTD as a Service CoordinatorHIFLOW INTEGRATED SERVICES GROUP PTY LTD is a dynamic and fast-growing multi-service company, with a team of over 100 professionals across the east coast of Australia. We are currently looking for a proactive and self-driven Service Coordinator to become a key part of our team. This role...

  • Customer Service Operator

    2 weeks ago

    Brisbane, Queensland, Australia Metcash Limited Full time $104,000 - $130,878 per year

    Join Metcash – Where Local Legends ThriveAt Metcash, we're all part of something bigger. We combine the heart of a small business with the support of a big business, championing successful independents and helping local retailers become the best store in their town.About the RoleWe're currently seeking an experienced and enthusiastic Customer Service...