Digital Product Designer

3 weeks ago


Hawthorn East, Victoria, Australia Coles Full time
About the Role

We are seeking a highly skilled Product Designer to join our Customer Engagement and Loyalty team at Coles Group. As a Product Designer, you will play a key role in shaping the customer experience across our digital channels.

Key Responsibilities:

  • Design and implement scalable Design Systems to support various e-commerce Product Teams.
  • Collaborate closely with Engineering, Product Management, and other stakeholders to ensure cohesive and efficient design processes.
  • Create and maintain UI parts, rules, and documentation to ensure a cohesive customer experience across multiple channels.

About You

  • Strong working knowledge of digital ecosystem, software development lifecycle, development methodologies (including Agile), enterprise architecture principles, web usability and accessibility, online content strategy, and user experience (UX) design.
  • Experience working with a broad set of metric-driven design methodologies, including Click Through Rate.
  • Ability to create rapid, low-fi through to high-fi prototypes and iterate.
  • Strong portfolio demonstrating a range of artefacts developed in the process of creating compelling services.

What We Offer

  • Flexible working options to achieve a positive work-life balance.
  • Office perks, including a gym facility, fitness classes, free parking, BBQ area, mini-Coles supermarket, and fooderie hub.
  • Discounts across all Coles brands and partner retailers.
  • Recognition and celebration through our digital recognition platform.
  • Opportunities for learning and development, including career development programs and job-specific training.
  • Paid parental leave to support work-life balance.
  • Investment in your future through our annual team member share plan offer.

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