Product Design Manager
2 weeks ago
We're seeking a highly skilled Product Design Manager to join our Digital team at Coles Group. As a key member of our design team, you'll be responsible for inspiring and guiding a team of Product and Content Designers throughout the entire design process, from planning and research to execution.
Your primary focus will be on fostering a collaborative environment to create exceptional digital experiences for Coles Supermarket customers, ensuring designs are compelling, consistent, and accessible. You'll implement a customer-led approach, utilizing journey maps and personas to develop wireframes, prototypes, and conduct user testing for design validation.
Aligning your team's output with the Coles Customer Experience Strategy, Business Strategy, and Digital Strategy, you'll work closely with business unit stakeholders and technology teams to create desirable, feasible, and viable experiences. By driving collaboration among product, engineering teams, and external design agencies, you'll also partner with Group Product Designers for prioritization, roadmap planning, and capacity management.
About You and Your Skills
- Extensive experience designing for websites, apps, and other touchpoints, with a deep understanding of mobile-first and responsive design.
- Ability to create rapid, low-fi through to high-fi prototypes and iterate.
- Experience communicating and rationalizing design decisions alongside feasibility.
- Help foster and grow a great team and culture across the crews and wider design and digital experience team.
- Experience building design processes and toolkits for teams.
- An ability to work with multiple stakeholders to work towards an aligned strategy, process, and ways of working to deliver value to our customers.
- Skilled in translating business process and customer behaviors/insights into problems to solve.
- Experience working in both a digital and non-digital organization with a strong customer-centric focus.
- Highly collaborative style, able to engage with a diverse range of stakeholders to meet targets.
- Previous experience in a Retail and Fast Moving Consumer Goods (FMCG) environment considered favorable.
- Demonstrated experience in Human-Centered Design.
What You'll Need
- A minimum of 5 years' experience as a UX/Product Designer/Content Designer or similar, with extensive skills in wireframe design, UI creation, prototype development, and user testing.
- 2+ years leading design teams (5+ people) in SaaS or B2C software.
- 5+ years' experience supporting omni-channels for large, complex organizations requiring stakeholder management.
- 5+ years' experience in project leadership or team mentoring.
About the Recruitment Process
We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation, and gender identities. We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au
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