Product Designer
4 weeks ago
We're seeking a talented Product Designer to join our Customer Engagement and Loyalty team. As a key member of our design team, you'll be responsible for overseeing end-to-end experiences to ensure consistency across all touchpoints.
As a Product Designer, you'll lead both qualitative and quantitative research, facilitate design thinking sessions, and test future experiences. Collaboration is key as you work with product designers and other squads to create a cohesive customer experience across all workstreams and channels.
You'll also work closely with the Customer Lifecycle Management team to meticulously plan and build effective customer journeys.
Your Key Responsibilities- Design and implement scalable Design Systems supporting various e-commerce Product Teams.
- Collaborate closely with Engineering, Product Management, and other stakeholders to ensure cohesive and efficient design processes.
- Create and maintain UI parts, rules, and documentation to ensure a cohesive customer experience across multiple channels.
We're looking for someone with a strong working knowledge of digital ecosystem, software development lifecycle, development methodologies (including Agile), A/B testing and optimisation techniques, enterprise architecture principles, web usability and accessibility, online content strategy, and user experience (UX) design.
You'll also need to have a portfolio demonstrating a range of artefacts developed in the process of creating compelling services.
Additionally, you'll need to have a good understanding of digital accessibility (WCAG 2.1/2.2) and the implications for design.
What We Offer- Flexible working options to help you achieve a positive work-life balance.
- Office perks, including a gym facility, fitness classes, free parking, BBQ area, mini-Coles supermarket, and fooderie hub.
- Discounts across all our Coles brands and partner retailers.
- Recognition and celebration through our digital recognition platform, mythanks.
- Opportunities for learning and development, including career development programs and job-specific training.
- Paid parental leave to support you in balancing work and family.
- Investment in your future through our annual team member share plan offer.
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