Exceptional Client Experience Specialist
6 days ago
We are seeking a proactive and enthusiastic Customer Service Representative to provide exceptional service to our valued clients. As the first point of contact, you will be responsible for greeting clients, answering phone calls, preparing meeting rooms, and arranging appointments.
This is a full-time contract position, ideal for someone looking to gain valuable experience and build on their administrative skills. No prior experience is necessary, but we want you to be excited about the learning opportunities ahead of you.
We value long-term client relationships and believe that our team members are the cornerstone of those partnerships. Our established structure supports on-the-job learning, allowing you to collaborate with industry specialists and develop your skills in a supportive environment.
As a representative of our organization, you will have the opportunity to learn from experienced professionals and contribute to our commitment to delivering high-quality service to our clients.
In addition to your role, we offer a range of benefits including healthy options, annual fitness rebates, and a social calendar to ensure a balance between work and personal life.
Key Responsibilities:- Provide exceptional customer service to clients
- Manage client communications and correspondence
- Prepare meeting rooms and arrange catering for internal events
- Liaise with clients to book and confirm appointments
- Excellent verbal and written communication skills
- Motivated and driven individual
- Completed secondary education (or equivalent)
We take pride in our values of professionalism, teamwork, and innovation. If you are a team player who is passionate about delivering exceptional results and building strong relationships, we would love to hear from you.
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