Delivering Exceptional Client Experiences
6 days ago
Exceptional Client Experience Specialist
As a key member of our team, you will play a pivotal role in delivering exceptional client experiences and ensuring client satisfaction. You will provide information on products, work with clients to understand their needs, and answer questions to facilitate the process.
Responsibilities
- Provide outstanding customer service and ensure timely fulfillment of orders and requests
- Work within established processes and maintain accurate records of tasks and feedback
- Collaborate with clients to specify production details with understanding
- Be proactive and undertake various tasks, taking notes and feedback as given
Requirements
- Demonstrate high competence in Microsoft Office, mainly Word, Excel, and Outlook
- Possess a relevant tertiary education (TAFE/College or higher)
Beneficial Requirements
- Background in client service or fashion sales beneficial
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