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Freight Forwarding Customer Service Representative

3 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $70,000 - $90,000

Objective: Ensure exceptional customer satisfaction by delivering top-notch service to clients in the freight forwarding industry.

  • Key Responsibilities:
    • Deliver outstanding customer service
    • Respond promptly to client inquiries
    • Solve issues efficiently and fairly
    • Collaborate closely with internal teams for seamless delivery

About the Role:

We are seeking a highly skilled professional to join our team as a Client Services Officer. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong understanding of customer needs.

Requirements:

  • Fostering effective relationships with clients
  • Demonstrating expertise in freight forwarding operations
  • Maintaining accurate records and data
  • Adapting to changing circumstances and priorities

Achieving Success:

To succeed in this role, you will need to be proactive, results-driven, and dedicated to providing exceptional service. If you have a passion for delivering outstanding customer experiences and a commitment to excellence, we encourage you to apply.

Benefits:

This is an excellent opportunity to grow your career and develop valuable skills in a dynamic work environment. As a valued member of our team, you can expect to receive comprehensive training and support to help you achieve your goals.