Workplace Services Support Officer

7 hours ago

Burwood, Victoria, Australia Charterhouse Full time

Job Details

Charterhouse is seeking a skilled Workplace Services Support Officer to join their team. The successful candidate will be responsible for delivering high-quality workplace services, including cleaning, concierge, and event management.

Key Responsibilities

  • Build strong relationships with outsourced service providers to ensure a high standard of service delivery.
  • Support the completion of scheduled and ad-hoc building maintenance and repair works.
  • Conduct regular site inspections to identify hazards and ensure service level agreements are met.
  • Manage day-to-day requests from customers and stakeholders, and provide quality checking outcomes to ensure customer satisfaction.
  • Prepare standard and ad-hoc reports to improve efficiency, cost management, and service delivery.

Requirements

  • Demonstrated experience in customer service delivery across a large and diverse property portfolio.
  • Proven ability to work proactively and resolve customer/stakeholder problems.
  • Strong analytical skills and ability to present information logically and coherently.

About Charterhouse

Charterhouse is a leading provider of workplace services, dedicated to delivering high-quality solutions to their clients. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.

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