Senior E-commerce Content Manager

    We are looking for a senior content strategist who can lead our team in developing and executing effective content strategies across multiple clients and various e-commerce marketplaces.

    This role requires a proactive leader with a deep understanding of Amazon content, creative strategies, and performance data, as well as a passion for driving innovation and efficiency in content creation.

    Key Responsibilities:

• Develop and execute content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits.
• Serve as a true client partner and authority on Amazon best practices.
• Mentor and coach junior team members, providing guidance, training, and support to help them grow and develop their skills.
• Manage the day-to-day activities of the junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met.
• Collaborate with designers to deliver award-winning creative strategies for clients and internal projects.
• Partner with account managers to create content and SEO strategies that support clients' broader goals.
• Developing and implementing creative strategies to support client goals and drive growth.
• Strong understanding of Amazon creative and content data and analytics.
• Analyze performance data and tests to continuously optimize content and creative.
• Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies.
• Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings.

    Requirements:

• 4+ years of experience in content marketing, e-commerce content strategy, or digital advertising, with a focus on Amazon or other marketplace content.
• Proven leadership experience, managing and mentoring team members while overseeing multiple content projects.
• Expertise in Amazon content creation, including optimisation strategies for titles, bullet points, A+ content, storefronts, and image stacks.
• Strong analytical skills, with the ability to interpret content performance data and make data-driven recommendations for optimisation.
• Project management experience, with a track record of successfully leading multiple content initiatives and meeting deadlines.
• Exceptional client-facing communication skills, with the ability to articulate strategy, present recommendations, and manage client expectations.
• Experience developing SOPs, training materials, and process improvements to drive efficiency in content workflows.
• Collaboration experience across cross-functional teams, including media, account management, and design.
• Working knowledge of paid media platforms, including Facebook, Google, TikTok, and YouTube, and their role in content strategy.
• High proficiency in project management and collaboration tools (e.g., Asana, Trello, Google Suite, Microsoft Excel, PowerPoint).
• A proactive, strategic mindset with a passion for driving innovation and delivering measurable results.

    What We Offer:

• Flexible work policy with a combination of remote and in office (1-2 days in office per week).
• Work from anywhere opportunities: For when you want to visit family interstate or if you simply want to switch up your office set-up every now and again, we have flexibility.
• PTO and Paid Holidays.
• Birthday Leave.
• Professional development to drive career growth.
• A collaborative, supportive, and innovative work environment with team-building events and celebrations.
• No-meeting Fridays: We aim to have no internal or external meetings on a Friday to free up some time for you to catch up and reflect on the week & take some time back for yourself where possible.