Leadership Role in Claims Management

5 days ago

Sydney, New South Wales, Australia beBeeClaims Full time $110,000 - $135,000

Job Title: Claims Leadership Role
A highly skilled and motivated leader is required to manage complex claims and deliver exceptional customer experiences.

About the Role:

  • Lead a team in managing claims from start to finish.
  • Provide expert guidance to colleagues on technical matters.
  • Develop business improvement initiatives to drive results.
  • Oversight return-to-work frameworks with stakeholders.
  • Elevate complex claims, customer concerns, and complaints as needed.
  • Train and develop team members.
  • Support project initiatives within the team.

Key Requirements:

  • 5+ years' experience in General Insurance or Travel/PA Claims.
  • Excellent communication and analytical skills.
  • Attention to detail, prioritization, and multitasking abilities.
  • Proactive attitude and willingness to learn.
  • Ability to set and meet service levels and individual KPIs.
  • Strong professional relationships across the enterprise.
  • Understanding of regulatory requirements.

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