Product Development Manager

1 month ago

Melbourne, Victoria, Australia Campaign Monitor Full time

About Us

Campaign Monitor is a leading email marketing platform known for its simplicity, innovation, and focus on customer success. With a strong commitment to helping businesses connect with their audiences, we empower marketers to design personalized, impactful email campaigns that resonate.

The Role

We are seeking an Associate Product Manager (APM) to join our team. As an APM, you will be responsible for delivering successful client-facing products/features within defined timelines, budgets, and quality standards. You will collaborate closely with cross-functional teams, including marketing, product development, data analytics, and customer success, to execute strategies that enhance user adoption, engagement, retention, and monetization.

Key Responsibilities:

  • Manage changes to product/feature scope, timelines, and resources, ensuring proper documentation and communication.
  • Ensure deliverables meet defined quality standards and client requirements.
  • Collaborate with cross-functional teams to deliver high-quality products that meet customer needs and business goals.
  • Actively engage with customers to gather feedback, understand their pain points, and validate product ideas and features.
  • Prioritize and manage the product backlog, ensuring alignment with strategic objectives and customer needs.
  • Develop detailed product specifications and user stories.
  • Monitor product performance and user feedback, using data-driven insights to make informed decisions and drive continuous improvement.
  • Communicate product updates and releases to internal stakeholders and customers, ensuring a clear understanding of new features and benefits.

Requirements:

  • 1-3 years of experience in product management or related roles.
  • Experience with product analytics tools (e.g., Google Analytics, Mixpanel, Amplitude).
  • Bachelor's degree in Computer Science, Business Administration, or related field.
  • Excellent interpersonal skills, with the ability to motivate high-performing teams.
  • Exceptional communication skills, both verbal and written, with the ability to effectively convey complex information to diverse stakeholders.
  • Strong problem-solving abilities, with a focus on attention to detail.
  • Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

What We Offer:

  • $80,000 - $120,000 per year, depending on experience.
  • Competitive salary and benefits, including medical/dental/vision, life and accident insurance.
  • Unlimited PTO (we call it Open Time Away) and a generous paid holiday schedule.
  • 401k plan with a company match on your contributions.
  • Supportive work environment with flexible work hours.
  • Paid parental leave.

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