Regional Operations Director
1 month ago
Burger Urge is a dynamic brand dedicated to transforming the burger experience. We're passionate about creating authentic, memorable dining moments that bring people together.
Job SummaryWe're seeking an exceptional Regional Operations Director to join our team. This role involves overseeing our franchise partners and corporate venues, building strong relationships, and driving outstanding performance and customer experiences.
Key Responsibilities- Sales & Finance: Collaborate with franchise and corporate venues to boost sales, analyze sales mix, and refine local marketing strategies while ensuring financial health.
- Customer Experience Champion: Create a seamless experience for customers by managing feedback, streamlining wait times, and delivering top-notch experiences. Your training and coaching will set the standard.
- People & Training: Lead operational efficiency by analyzing key metrics and optimizing staff performance. Ensure smooth recruitment and onboarding processes.
- Inventory & Cash Management: Manage inventory effectively, maintain quality standards, and ensure compliance with food safety regulations.
- Operations & Facilities: Oversee maintenance and operations, ensuring venues run efficiently, within budgetary guidelines.
- Leadership Flair: Exceptional coaching and leadership abilities.
- Inventory Know-How: Solid understanding of inventory control principles.
- Organizational Pro: Masterful at prioritizing and managing workflows.
- Local Market Insight: Strong community ties and market knowledge.
- Communication Pro: Clear and effective communication with all stakeholders.
- Experience Required: Proven background in venue and senior operations management.
- Financial Acumen: Strong skills in budgeting, forecasting, and cost control.
You'll experience a dynamic and supportive culture that champions innovation and growth. We believe your journey matters, so we offer plenty of career advancement opportunities. Enjoy competitive compensation, including a salary range of $80,000 - $120,000 per year, plus fantastic perks. We prioritize wellness, providing healthy office snacks and exclusive discounts on our amazing brand. Our office is conveniently located and easy to access.
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