Senior Operations Manager

2 days ago

Young, Australia beBeeLeadership Full time $90,000 - $110,000
Job Description">

At our company, we are seeking a highly skilled and experienced Centre Manager to oversee the daily operations of our facilities. The successful candidate will have experience in production workshop management, quality assurance, and customer service.

The Centre Manager will be responsible for providing leadership and motivation to their team, ensuring targets are achieved, and vehicles are repaired to their pre-accident condition. They will also be responsible for managing production, quality, quotes, parts, and vehicle management, as well as providing exceptional customer service and stakeholder management.

Key areas of responsibility include:

  • Production Workshop Management: Oversee production management of the workshop to ensure targets are achieved and vehicles are repaired to their pre-accident condition.
  • Quality Assurance: Ensure comprehensive and accurate QA inspections and vehicles are repaired to their pre-accident condition.
  • Customer Service and Stakeholder Management: Provide exceptional customer service to all clients and work providers through prompt, professional, and friendly interactions.
  • Profit and Loss, Reporting and Administration: Ensure the site is operating profitably. Prepare and review P&Ls, Budgets, Job costings, KPIs, and Management Reports.

As a Centre Manager, you will be a key member of our team, working closely with other departments to drive business success.

Key Skills and Qualifications

The ideal candidate will have:

  • Experience in production workshop management, quality assurance, and customer service.
  • Strong leadership and people management skills.
  • Ability to manage profit and loss, reporting, and administration.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
Benefits

We offer a range of benefits, including:

  • Reward and recognition programs.
  • Career development and training opportunities.
  • Referral bonus for recommending a friend to work with us.
  • Discounts on parts and tools.
  • Uniforms.
  • 24/7 professional counselling for Team members and their immediate families.

At our company, we champion our Team because it's our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. Our company is an equal opportunity employer.

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