Customer Service Specialist

4 weeks ago


Perth, Western Australia The NRMA Full time
Job Title: Customer Experience Agent/Vehicle Detailer

Key Responsibilities


  • Manage rental agreements and ensure seamless customer experiences
  • Sell additional rental products to increase revenue
  • Organize fleet and optimize vehicle utilization
  • Provide exceptional customer service through face-to-face, phone, and email interactions
  • Ensure vehicles meet presentation standards through thorough cleaning and inspection
  • Record and manage vehicle damage
  • Deliver vehicles between locations
  • Maintain a safe and clean working environment


Qualifications and Requirements


  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Exceptional customer service skills and experience
  • Driving enthusiasm and a strong work ethic
  • Excellent communication and attention to detail
  • Desirable: experience in vehicle detailing or cleaning
  • Current unrestricted driver's license and full working rights in Australia


Applicants will be required to undergo a National Criminal History Check and pre-employment medical check, including drug and alcohol screening.



Benefits


  • Award rate of $ per hour, plus shift loadings and monthly incentives
  • Travel discounts on SIXT car rental and cruises
  • Complimentary myNRMA membership with discounts on groceries, movie tickets, and more
  • Discounts on NRMA insurance products
  • Uniform and staff car parking provided
  • Employee Referral Program


SIXT Australia values diversity and welcomes applicants from all backgrounds.



  • Perth, Western Australia Myintegra Full time

    About the RoleMyIntegra is seeking an experienced Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via...


  • Perth, Western Australia Lowes Full time

    We are seeking a highly skilled Customer Service Specialist to join our Lowes team in Ocean Keys. This is a casual opportunity that requires a genuine team player with experience in customer service-focused roles or a desire for a career in retail.The ideal candidate will be required to work closely with the store team to deliver an exceptional customer...


  • Perth, Western Australia Commonwealth Bank of Australia Full time

    We are seeking a highly skilled Customer Service Specialist to join our Records Management Team in Bankwest Retail Lending Operations.The successful candidate will be responsible for providing superior levels of internal and external customer service by responding to, managing and resolving customer and stakeholder enquiries, complaints and issues.Key...


  • Perth, Western Australia Aviva Full time

    We're looking for an enthusiastic and motivated individual to join our Insurance Customer Service Team.As a Customer Service Specialist, you will be providing telephone support to our customers, processing and servicing their insurance policies. You will gather the correct information professionally and efficiently, ensuring compliance with internal...


  • Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About UsFisher & Paykel Customer Services Pty Ltd is a leading brand in the Australasian market, with a strong global presence and a rich local heritage. Our culture is built on curiosity and a passion for developing solutions that cater to people's needs.We value being trusted, sustainably-minded, innovative, generous, and curious. Our team works...


  • Perth, Western Australia Officeworks Full time

    About UsAt Officeworks, we strive to make a positive impact on our customers' lives. Our team is passionate about delivering exceptional service and creating a welcoming environment for everyone.The RoleWe are seeking a Customer Service Specialist to join our team at our Hay St, Perth CBD store. As a key member of our team, you will be responsible for...

  • Service Technician

    1 week ago


    Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Fisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence, proudly rooted in our local heritage.Salary and BenefitsWe offer a competitive salary plus incentives to reward your expertise. Our comprehensive package also includes tools of the trade, van, uniform, phone, continuous training, development, and support to...


  • Perth, Western Australia SMAART Recruitment Full time

    About the Role: As a Customer Service Specialist at SMAART Recruitment, you will be responsible for providing exceptional customer service to our clients. Your role will involve guiding customers through insurance inquiries, resolving claims and renewals, and accurately maintaining records management systems. Key Responsibilities:Support customers with...


  • Perth, Western Australia Woolworths Group Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Specialist to join our team at Woolworths Group. As a key member of our deli team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding customer service and respond to...


  • Perth, Western Australia Ricoh Full time

    About the RoleAs a world-leading provider of workplace technology, Ricoh is seeking an experienced Customer Service Specialist to join our team. This exciting opportunity will see you working as part of a dynamic team, delivering quality work for scheduled pre- and post-sales support to our customers via logged Service Orders.Your Key Responsibilities Will...


  • Perth, Western Australia Woolworths Group Full time

    About the RoleWe are seeking a Customer Service Retail Specialist to join our team. As a key member of our retail operations, you will play a vital role in delivering exceptional customer experiences and ensuring our stores run smoothly.


  • Perth, Western Australia Vero Insurance Full time

    About the RoleWe are seeking an experienced Customer Support Specialist to join our IT services team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to our customers via face-to-face interactions.


  • Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Job DescriptionFisher & Paykel Customer Services Pty Ltd is a renowned Australasian brand with a global presence, driven by its values of being trusted, sustainable, innovative, generous, and curious.We are seeking an experienced Appliance Service Technician to join our Perth team. The ideal candidate will possess strong communication skills, be...


  • Perth, Western Australia WS Audiology Full time

    At WSAudiology, we are committed to unlocking human potential by bringing back hearing for millions of people worldwide. Our global network of hearing stores is equipped with the latest technology and staffed by dedicated professionals who share our vision.We are seeking a Customer Service Specialist to join our team at Bloom Hearing Specialists in Baldivis....


  • Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full time

    The OpportunityWe are seeking a skilled Appliance Service Technician to join our team in Perth. As a trusted partner, we value our customers and strive to provide exceptional service and support.Key Responsibilities:Repair and Maintenance: Conduct professional quality service repairs directly to our customers at their residence or in the workshop.Product...

  • Customer Service

    2 weeks ago


    Perth, Western Australia Woolworths Group Full time

    OverviewThe Woolworths Group is a leading Australian retailer with a strong commitment to customer satisfaction and compliance.We are currently seeking a Customer Service & Compliance Specialist to join our team. The successful candidate will have a genuine passion for food and shopping, as well as excellent communication skills and a customer-first...


  • Perth, Western Australia Commonwealth Bank of Australia Full time

    About UsThe Commonwealth Bank of Australia is a leading financial institution with a strong commitment to customer satisfaction.Job DescriptionWe are seeking a Customer Service Operations Specialist to join our team in Perth CBD. As a key member of our Records Management Team, you will be responsible for providing exceptional levels of internal and external...


  • Perth, Western Australia Credit Union Australia Full time

    About UsAt Great Southern Bank, we're committed to helping Australians achieve their financial goals through our strong brand, innovative products, and exceptional customer service.As a Customer Service Specialist, you will be the first point of contact for our customers, providing support and serving the local community in our Perth branch.


  • Perth, Western Australia Rentokil Initial Full time

    Rentokil Initial is a leading global business with operations in 66 countries and a workforce of approximately 38,000 colleagues. The company offers a range of learning and development programs to enhance the skills of its employees.We are seeking a Customer Service Liaison Specialist to join our team in Perth on a full-time basis. This role will involve...


  • Perth, Western Australia SMAART Recruitment Full time

    About UsAt SMAART Recruitment, we partner with leading insurance companies to find exceptional talent like you.We're looking for a skilled Insurance Customer Service Specialist to join our team in Perth, Australia.Your RoleIn this dynamic position, you'll provide top-notch customer service by guiding customers through their insurance inquiries and ensuring...