Customer Service Specialist
4 weeks ago
Key Responsibilities
- Manage rental agreements and ensure seamless customer experiences
- Sell additional rental products to increase revenue
- Organize fleet and optimize vehicle utilization
- Provide exceptional customer service through face-to-face, phone, and email interactions
- Ensure vehicles meet presentation standards through thorough cleaning and inspection
- Record and manage vehicle damage
- Deliver vehicles between locations
- Maintain a safe and clean working environment
Qualifications and Requirements
- Flexibility to work a variety of shifts, including weekends and public holidays
- Exceptional customer service skills and experience
- Driving enthusiasm and a strong work ethic
- Excellent communication and attention to detail
- Desirable: experience in vehicle detailing or cleaning
- Current unrestricted driver's license and full working rights in Australia
Applicants will be required to undergo a National Criminal History Check and pre-employment medical check, including drug and alcohol screening.
Benefits
- Award rate of $ per hour, plus shift loadings and monthly incentives
- Travel discounts on SIXT car rental and cruises
- Complimentary myNRMA membership with discounts on groceries, movie tickets, and more
- Discounts on NRMA insurance products
- Uniform and staff car parking provided
- Employee Referral Program
SIXT Australia values diversity and welcomes applicants from all backgrounds.
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