Service Technician
6 days ago
Fisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence, proudly rooted in our local heritage.
Salary and BenefitsWe offer a competitive salary plus incentives to reward your expertise. Our comprehensive package also includes tools of the trade, van, uniform, phone, continuous training, development, and support to ensure your growth and success.
Job DescriptionAs a skilled Service Technician - Appliance Repair Specialist, you will be responsible for delivering professional quality service repairs directly to customers at their residences or in our workshop. This role supports a flexible “work out of home” model, allowing you to maintain a healthy work-life balance.
You will repair and fully test appliances, ensuring complete customer satisfaction. Your key responsibilities will include:
- Developing and maintaining superior product knowledge through various training media, service manuals, and sessions
- Completing all necessary paperwork and documents related to service work and cash collection
- Maintaining and managing van stock of spare parts inventory
In this role, you will have the opportunity to develop your skills and contribute to our company's mission of being the world's most human-centred appliance brand.
RequirementsTo succeed in this position, you will need:
- An Electrical Licence or Restricted Electrical Workers Licence (Disconnect & Reconnect Appliances)
- Strong communication and PC skills
- A commitment to providing premium customer service
- A self-motivated, positive, and approachable nature
Fisher & Paykel values its employees' contributions and offers a dynamic work environment where ideas are heard, evaluated, and tested against our leading goal.
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