Customer Service Specialist
3 days ago
At WSAudiology, we are committed to unlocking human potential by bringing back hearing for millions of people worldwide. Our global network of hearing stores is equipped with the latest technology and staffed by dedicated professionals who share our vision.
We are seeking a Customer Service Specialist to join our team at Bloom Hearing Specialists in Baldivis. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through phone, email, and in-person interactions.
As a Customer Service Specialist, your day will involve:
- Engaging with customers to understand their needs and provide tailored product information.
- Scheduling appointments for hearing assessments and consultations with our expert audiologists.
- Contributing to local marketing efforts to promote our clinic and its services.
We are looking for someone with:
- Experience in delivering customer service in retail or allied health environments.
- Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
- Attention to detail with administrative background and a collaborative spirit.
The successful candidate can expect a competitive remuneration package, including a salary range of $65,000 - $85,000 per annum, depending on experience. We also offer ongoing training and continuing professional development to support your career growth and opportunities.
Bloom Hearing Specialists is an equal-opportunity employer committed to creating an inclusive employee experience. We believe that our work is at its best when everyone feels free to be their most authentic self.
Candidates will be required to undergo a police check as a condition of employment.
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