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SMB Account Manager
1 month ago
We're seeking a highly skilled SMB Account Manager to join our Sales team at Procore Technologies. As a key member of our team, you'll be responsible for maintaining and expanding our customer revenue base by leveraging your understanding of Procore's products and processes.
Key Responsibilities- Develop and maintain strong relationships with existing SMB accounts, highlighting the value of Procore's product suite and deepening customer attachment.
- Collaborate with cross-functional teams, including Customer Success, Inside Sales Reps, and Solution Specialists, to drive product adoption, ensure customer retention, and increase spend on existing products.
- Research accounts, identify key champions, and generate interest to obtain business requirements.
- Maintain accurate forecasts and provide sales management with reports on sales activities and projects as requested.
- Stay up-to-date on key competitors to effectively communicate Procore's value proposition to customers.
- Manage and maintain accurate leads, opportunities, and account information within our CRM system.
- Achieve or exceed monthly and quarterly targets.
- Coordinate internal resources to solve client issues and execute service agreements.
- Periodic travel to client onsite visits may be required.
- BA/BS or equivalent experience preferred.
- 2+ years of demonstrated successful software sales, preferably B2B.
- Experience using a consultative, solution-based sales methodology desired.
- Proven record of success in an inside sales-based selling model.
- Ability and resilience to work in a fast-paced sales environment.
- Ability to develop trusted relationships.
- Post-sale revenue expansion experience preferred.
- Proficiency with Microsoft Office products and online collaboration tools.
- Experience with CRM and opportunity management systems, preferably Salesforce.
- Proven ability to develop and manage pipeline and forecasting.
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
