Quality Assurance Specialist

4 days ago

Adelaide, South Australia beBeeQuality Full time $80,000 - $120,000
Job Description

We are seeking a talented individual to join our team.

This role can be based in various offices and is a hybrid position that has a requirement of working at least three days in the office.

As a Quality Assurance Specialist, you will be essential in maintaining high standards of quality within Admin/Claims Services Teams daily.

  • Assessing call quality and providing coaching to improve results
  • Collaborating with governance, risk management, and compliance teams

You will help reduce risks and identify improvement opportunities through process reviews and training initiatives.

Key Responsibilities:

  • Conduct quality evaluations for Admin/Claims staff, ensuring timely completion of assessments
  • Deliver onboarding sessions to new team members and participate in calibration evaluations
  • Analyse evaluation results to identify coaching and training needs, providing insights and recommendations to leadership
  • Manage incident registers and ensure activities comply with policies, legal standards, and ethical practices
  • Support updates to the quality management system and prepare internal quality reports

What we need:

  • RG146 accreditation
  • Experience in the Superannuation and Financial Services industry
  • Proficiency in Windows and Internet applications
  • Strong communication, analytical, and technical skills
  • Demonstrated ability to work to deadlines, attention to detail, and a commitment to exceptional customer service
  • Resilience, relationship-building skills, and problem-solving ability

What makes you stand out:

  • Customer Service or Contact Centre experience
  • Previous experience in a Quality Analyst role within financial services

  • Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeTestManager Full time $90,000 - $150,000

    Job Title: Quality Assurance SpecialistWe are seeking an experienced and detail-oriented quality assurance specialist to lead and manage testing activities across complex defence, government, or secure enterprise projects.This role requires a strategic thinker who can oversee test planning, execution, and reporting while ensuring all quality assurance...

  • Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeQuality Full time $97,022 - $102,626

    Job OpportunityWe are seeking a highly skilled and motivated Quality Assurance Specialist to join our team in the Clinical Governance Service.The ideal candidate will have extensive knowledge of quality systems, patient safety, and strategic leadership, with expertise in developing and implementing improvement initiatives to achieve 'quality and safety'...

  • Radiographic Quality Assurance Specialist

    7 days ago

    Adelaide, South Australia beBeeRadiographer Full time $114,314 - $124,449

    Radiographic Quality Assurance SpecialistAre you a dedicated radiographer with a passion for quality assurance and excellence in imaging services? This is an exciting opportunity to lead, coordinate, and evaluate quality assurance standards, structures, and systems across a statewide healthcare network.As the Radiographic Quality Assurance Specialist, you...

  • Quality Assurance Specialist

    7 days ago

    Adelaide, South Australia beBeeQuality Full time $80,000 - $120,000

    Job Title: Quality Assurance SpecialistAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of high-quality products and services.Key Responsibilities:Develop and execute comprehensive testing strategies to identify defects and...

  • Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeQualityControl Full time $85,000 - $110,000

    Job DescriptionThe role of a Quality Control Specialist is to ensure the quality and integrity of products within delivery times.Verify the quality of components and products, including troubleshooting, recording, and maintaining relevant test data for verification to standards.Complete incoming Quality Control on components.Assess warranty claims on...

  • Lead Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeQuality Full time $82,000 - $90,000

    Job Opportunity: Lead Quality Assurance SpecialistWe are seeking an experienced quality assurance specialist to lead and develop our dynamic QA team in ensuring high-quality products and processes.Main Responsibilities:Develop, implement, and maintain quality systems that meet industry standards and regulatory requirements.Lead a small team of quality...

  • Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeQuality Full time $124,996 - $154,995

    The Quality Assurance Specialist will play a pivotal role in delivering exceptional service quality, driving performance excellence and customer satisfaction.This role will close training needs and support the business in achieving meaningful outcomes for our customers by effective quality management and support.Key responsibilities include:- Leading a team...

  • Senior Quality Assurance Specialist

    5 days ago

    Adelaide, South Australia beBeeQuality Full time $80,000 - $110,000

    Senior Quality Assurance SpecialistA Senior Quality Assurance Specialist is required to oversee quality assurance activities across the medical manufacturing operations, ensuring product and process compliance.About the RoleCoordinate with cross-functional teams including production, technical, and engineering to establish and maintain quality standards,...

  • Software Quality Assurance Specialist

    5 days ago

    Adelaide, South Australia beBeeQuality Full time $150,000 - $180,000

    Software Quality Assurance SpecialistWe are seeking a seasoned Software Quality Assurance Specialist to join our team.This is an exciting opportunity for a skilled professional to make a significant impact in the quality of our software products.About the RoleThe Software Quality Assurance Specialist will be responsible for ensuring the high quality of our...

  • Remediation Quality Assurance Specialist

    1 week ago

    Adelaide, South Australia beBeeQuality Full time $100,000 - $120,000

    We are seeking an experienced Remediation Quality Assurance Specialist to support our projects and program workstreams for a significant business transformation.About the OpportunityThis 24-month contract position will contribute to quality assurance efforts, ensuring efficiency of remediation activities. The role involves conducting quality reviews,...