Loan Officer Assistant
2 weeks ago
We are seeking a highly skilled Loan Officer Assistant to join our team at New American Funding. As a Loan Officer Assistant, you will play a critical role in supporting our loan origination staff by providing exceptional customer service, processing loan transactions, and maintaining accurate records.
Key Responsibilities- Customer Communication: Communicate with customers, real estate agents, and escrows to gather necessary documentation and provide updates on loan transactions.
- Loan Processing: Assist loan originators with preapprovals, loan structuring, and pricing options, while managing lock expiration dates.
- Documentation Management: Collect and verify customer documentation, including income statements, asset statements, and initial disclosures.
- Loan Origination Support: Provide administrative support to loan originators, including ordering standard loan requirements and verifications.
- Record Keeping: Maintain accurate and up-to-date records of loan transactions, including customer information and loan status.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Experience: Two or more years of experience in mortgage operations, underwriting, or processing.
- Skills: Proficient in Encompass, knowledge of FHA, VA, Conventional, and other loan programs, ability to analyze tax returns and calculate income, and strong communication and customer service skills.
- Work Environment: Ability to work in a fast-paced environment, meet deadlines, and handle multiple tasks simultaneously.
- Language Skills: Bilingual Spanish a plus.
- Software Skills: Proficient in Encompass and other mortgage industry software.
- Industry Knowledge: Knowledge of FNMA, FHLMC, FHA, VA, and other refinance and purchase loan programs and mortgage insurance guidelines.
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