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National Motor Claims Consultant
2 weeks ago
About Our Claims Consultant Role
We're seeking a talented Claims Consultant to join our team in a National based portfolio of motor claims. As a key member, you'll handle inbound/outbound calls and provide exceptional customer service.
Your responsibilities will include:
- Managing a portfolio of motor claims and delivering timely responses to customers.
- Maintaining positive working relationships with stakeholders and achieving the best possible outcomes for our customers.
- Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues.
In return, we offer a rewarding work environment where you can grow professionally, develop new skills, and contribute your expertise to drive business success. You'll be part of a diverse and inclusive team that values collaboration, open communication, and mutual respect.
Our ideal candidate has:
- A high level of customer service experience, preferably within a claims environment.
- Insurance knowledge or background is highly desirable.
- Strong multitasking and time management skills to thrive in a fast-paced environment.
- Excellent written and verbal communication skills to engage with customers and stakeholders.
- The ability to learn and adapt quickly, with confidence to access and use different systems and software.
- A keen eye for detail and a commitment to accuracy and quality.
- A team player attitude with a focus on supporting and respecting colleagues.
By joining us, you'll have access to:
- A comprehensive training program to enhance your skills and knowledge.
- Ongoing support and development opportunities to help you reach your full potential.
- A collaborative and dynamic work environment that fosters creativity, innovation, and growth.
- Competitive compensation and benefits packages to ensure your financial well-being.
- A recognition and reward program to celebrate your achievements and contributions.
About Us
We're a leading organization dedicated to providing excellent customer service and delivering outstanding results. Our core values are centered around diversity, inclusion, and respect, creating a workplace where everyone feels valued and empowered to succeed.
If you're passionate about delivering exceptional customer experiences and contributing to our mission, we invite you to explore this opportunity further. Please don't hesitate to reach out if you require any accommodations or support during the recruitment process.
