Motor Claims Specialist

10 hours ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $70,000 - $120,000
Claims Consultant Opportunity

We are seeking a skilled Claims Consultant to join our team. As a key member of our claims service team, you will be responsible for managing a national portfolio of motor claims and handling inbound/outbound calls.

You will provide exceptional customer service to our customers in a timely manner, maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers.

Key Responsibilities:

  • Managing a national portfolio of motor claims
  • Handling inbound/outbound calls
  • Providing excellent customer service
  • Maintaining positive working relationships with external and internal stakeholders

About You:

  • A high level of customer service experience, ideally within a claims environment
  • Insurance knowledge/background is highly desirable
  • The ability to multitask and work in a fast-paced environment
  • Excellent communication skills (both written and verbal)
  • Confidence to learn, access and use different systems and software
  • A strong attention to detail
  • A team player attitude, with a focus on supporting and respecting others

What's On Offer:

  • An opportunity to work with a diverse and inclusive team
  • Access to over 10,000 on-demand learning resources and programs
  • Insurance products, deals, and discounts across a great range of retail, tech, and travel brands
  • Initiatives to support your financial wellness
  • An Employee Share Purchase Program- own a piece of your employer

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