Front Desk Team Leader

5 days ago


Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Team Leader to join our team at Hilton Worldwide, Inc. As a key member of our Front Office team, you will be responsible for leading the way in delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities
  • Supervise and Train Front Desk Staff
  • Manage Front Desk Operations
  • Welcoming and Checking-In Guests
  • Handling Guest Requests and Complaints
  • Maximizing Sales Revenues
Requirements
  • Excellent Communication and Interpersonal Skills
  • Proven Experience in Hospitality or Customer Service
  • Ability to Multi-Task and Work Under Pressure
  • Computer Literate and Familiar with Hotel Systems
  • Minimum of 1 Year of Experience in a Similar Role
About Us

Hilton Worldwide, Inc. is a leading global hospitality company with a rich history of delivering exceptional customer experiences. We offer a range of career development opportunities and a comprehensive training program to support your growth and success.



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