Key Customer Engagement Role

Customer Service ProfessionalThe Customer Service Professional is a dynamic role that requires actively engaging with customers through various channels, including phone calls, in-person visits, and video meetings. The primary goal is to promote and sell products, generate new business opportunities, and build strong customer relationships.Key...

">Customer Success Engineer">We are seeking a skilled Customer Success Engineer to join our team. This role is responsible for ensuring the smooth operation of our platform and providing exceptional customer service.Job Responsibilities">Deliver outstanding customer support through effective communication and problem-solving skills.">Collaborate with...

We are seeking a skilled Workforce Planner to fill this key role. Your Key Responsibilities:Stakeholder and Relationship Management: Manage key relationships within the Assurance team.Opportunity and Demand: Collaborate with engagement managers to allocate resources, challenge hours, and manage engagement timing and flexibility.Resource Management: Manage...

Customer Engagement StrategistThe role involves developing and executing customer engagement strategies across all channels, including SMS, email and app.Develop customer-centric marketing campaigns to drive growth and loyalty.Manage and optimise CRM platforms such as Salesforce, Braze or similar.Oversee the Customer Data Platform (CDP), ensuring data...

Role OverviewWe are seeking a highly skilled professional to join our team as a Customer Engagement Specialist. The successful candidate will play a key role in developing and delivering innovative customer engagement programs that drive customer acquisition, retention, and revenue growth.The ideal candidate will have a high level of proficiency in CRM...

Job Title: Customer Engagement ManagerThe customer engagement manager will be responsible for leading our customer lifecycle and retention initiatives.Develop and execute customer engagement strategies across all channels including SMS, email and app.Manage and optimise CRM platforms such as Salesforce, Braze or similar.Oversee the customer data platform...

Marketing Engagement ManagerWe are seeking a Marketing Engagement Manager to develop, manage and execute marketing programs that drive continuous client engagement, retention, advocacy and growth.This role involves building and maintaining relationships with marketing, product, customer success, sales, service and support teams to deliver on business...

Job Title: Strategic Customer EngagerThe role of a Strategic Customer Engager is to spearhead the company's growth and profitability through large and strategic transactions across the ANZ business.As a key member of the team, you will be responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex...

The Lifecycle Marketing Manager is a pivotal role in customer engagement and retention through CRM automation and triggered lifecycle campaigns.About the RoleDevelop comprehensive CRM strategies and annual plans to drive growth, customer engagement, and retention.Build strategic always-on retention campaigns, including engagement and churn prevention...

Job OverviewThis role presents an exceptional opportunity to cultivate relationships with customers and drive growth through effective engagement strategies.Luminance, a pioneering force in Legal-Grade AI, is seeking a seasoned professional to join its growing global Customer Success team. As a key player, you will work closely with top international law...