Ecommerce Professional

2 days ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $70,000 - $120,000
Job Description

The Australian Open online store has driven significant commercial growth over recent years. As we expand our Retail and Licensing business, we seek an Ecommerce Manager to lead and accelerate growth.

This role will drive revenue, enhance the digital customer experience, and implement best-in-class ecommerce strategies for the AO online store.

Responsibilities
  • Ecommerce Strategy & Growth: Manage the end-to-end AO online store, ensuring a seamless shopping experience.
  • Merchandising & Buying: Work with the Merchandise Planner & Licensing Manager on product selection and buying strategy.
  • Digital Marketing & Customer Acquisition: Develop performance-driven campaigns across SEO, SEM, EDM, and social media to drive traffic and conversion.
  • Customer Experience & Innovation: Elevate the online shopping experience through UI/UX enhancements and personalization.
  • Marketplace & Omni-Channel Expansion: Drive new digital retail opportunities, including Marketplace integrations and Click & Collect solutions.
  • Performance & Analytics: Establish key performance indicators (KPIs), analyse sales data, and generate actionable insights.
  • P&L & Commercial Management: Take ownership of financial performance, ensuring strong ROI and sustainable revenue growth.
About You

You'll have a proven track record in scaling ecommerce operations, optimising digital marketing performance, and leveraging data-driven insights.

You'll bring:

  • Experience in launching, scaling, and managing retail ecommerce businesses, ideally within events, sports, or lifestyle brands.
  • Strong commercial acumen, with a proven track record in P&L management and financial analysis.
  • Strategic influencing skills, with the ability to collaborate effectively and gain buy-in from senior stakeholders.
  • Expertise in digital marketing & social media, with hands-on experience in running high-impact campaigns.
  • Proficiency in Shopify, with a deep understanding of ecommerce platform management and optimisation.
  • Exceptional communication skills, with a talent for building strong cross-functional relationships.

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