
Senior Food Operations Manager
3 days ago
We are seeking an experienced Senior Food Operations Manager to lead our food and beverage team.
About the Role:
- Providing strategic direction, monitoring performance, and managing teams effectively.
- Ensuring daily operations of food and beverage outlets, conferences, and events run smoothly, efficiently, and profitably.
- Directing and assisting the food and beverage and operational kitchen teams.
- Maintaining operational systems, promoting best practice processes and procedures, as well as finding new methods to enhance business performance.
- Courting, developing, and influencing leaders to boost overall food and beverage profitability and performance.
- Delivering exceptional service in line with industry standards.
About You:
- A deep understanding of the industry and its trends, along with a passion for hospitality and service, especially in fast-paced environments.
- A proven track record of coaching, inspiring, and managing sizable teams while fostering a positive culture.
- The ability to attract customers, train and develop staff, plan rosters, and work closely with Talent & Culture teams.
- Analyze operations continuously and propose innovations to drive improvement.
- A commitment to customer satisfaction and experience, coupled with strong connections with internal and external stakeholders.
- A keen business sense, focus on maximizing profits, and drive to deliver outstanding experiences.
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