Sales Performance Manager

3 days ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $95,000
Role Summary
As a Sales Team Leader, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences. This position involves coordinating and supervising designated areas or functions within the store to meet targets and foster a positive customer environment.

Key Responsibilities
  • Deliver consistent, outstanding customer service by being attentive, empathetic, and solution-focused.
  • Drive profitable sales according to established performance metrics and contribute to creating a dynamic retail experience.
  • Collaborate with colleagues to address queries and concerns while maintaining high standards of teamwork and communication.
  • Ensure all visual merchandising is presented to the highest quality standard, enhancing the overall shopping experience.
  • Promote timely and efficient processing of web orders, including picking, packing, and organizing delivery for seamless customer satisfaction.
  • Maintain compliance and legislative requirements for sales activities, prioritizing Consumer Law and Safety guidelines.


Essential Skills and Qualifications
  • Customer Focus - Empathize with customers' needs and deliver tailored solutions.
  • Drives Results - Consistently achieve outcomes, even under challenging circumstances.
  • Develops Talent - Identify and develop team members' skills to build careers and align with organizational objectives.


Benefits and Culture

This role offers a unique blend of challenges and rewards, including:

  • A fast-paced environment that celebrates diversity and creativity.
  • Competitive remuneration packages recognizing individual and team achievements, with opportunities for generous sales commissions and incentives.
  • Access to comprehensive training and development programs, fostering growth and career progression.
  • Eligibility for discounts across the organization, including VIP supplier pricing and promotions.
  • A commitment to work-life balance, offering 12 weeks paid parental leave and flexible working arrangements for eligible roles.
  • A range of wellbeing resources and employee assistance programs supporting mental health and overall wellbeing.
  • An opportunity to make a positive impact through our Helping Hands workplace giving program.
  • A focus on sustainability, aiming to reach net zero carbon emissions by 2030.


What You Need To Know
  • Seniority Level: Entry-level
  • Employment Type: Full-time
  • Job Function: Customer Service
  • Industries: Retail

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