
Process Improvement Specialist
11 hours ago
Business Analyst Opportunity
Job DescriptionWe seek an experienced Business Analyst to join our Digital - Legal Service Operations team in Melbourne or Sydney.
Primary Responsibilities and Duties:
- Collect information from workshops and interviews.
- Review processes and make recommendations on improvements to legal operations, including documentation of 'as is' and 'to be' process maps.
- Identify how current and potential technology solutions can be leveraged to optimise efficiency.
- Conduct cost-benefit analysis and write business cases.
- Support project scoping, estimating, prioritisation and negotiation of system functionalities.
- Translate business requirements into functional specifications.
- Provide analytic support by extracting data from various databases and performing interpretation.
- Conduct workshops and demonstrations to seek sign-off on business requirements, new processes and technology solutions.
- Transfer knowledge and learnings to the legal team and other stakeholders.
- Participate in test planning and execution.
- Participate in business change planning and implementation.
Our ideal candidate has:
- Minimum 3 years experience in a related business analyst role.
- Ability to map and analyse processes, identify improvements and influence stakeholders.
- Expertise in business intelligence, process improvement and change management.
- Experience working with technology professionals and ability to communicate complex ideas.
We offer a collaborative team environment where you can thrive and grow professionally. Our diverse and inclusive culture values individual differences and fosters a work-life balance.
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