Process Optimisation Specialist
3 days ago
Demanding individuals are sought to build a customer-focused service team from the ground up, enabling them to shape the future of our operations.
Collaboration, innovation, and diversity are valued in a dynamic, supportive environment where career growth is encouraged.
Key Responsibilities- Efficient results-driven processes align with organisational goals
- Business plans are translated into actionable plans, with progress monitored through to completion
- Improved business processes identify current and new goals to enhance profit and performance
- Analysis of scheme and DXC performance data identifies opportunities aligned with remuneration objectives for improvement
- Collaborative development of new initiatives, strategies, and processes achieve gains in business performance
- Understanding of governing standards of practice
- Knowledge of Agent remuneration drivers
- Experience with GWCC, CRM Salesforce, QLIK reporting, and other scheme systems
- Excellent oral and written communication skills
- Strong self-management and organisational skills
A culture of inclusion, belonging, and corporate citizenship exists at this organisation, with competitive remuneration, benefits, training, and career opportunities on offer.
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