Process Optimisation Specialist

4 days ago


Melbourne, Victoria, Australia beBeeImprovement Full time $60,000 - $86,000
Optimisation Expert Role

Demanding individuals are sought to build a customer-focused service team from the ground up, enabling them to shape the future of our operations.

Collaboration, innovation, and diversity are valued in a dynamic, supportive environment where career growth is encouraged.

Key Responsibilities
  • Efficient results-driven processes align with organisational goals
  • Business plans are translated into actionable plans, with progress monitored through to completion
  • Improved business processes identify current and new goals to enhance profit and performance
  • Analysis of scheme and DXC performance data identifies opportunities aligned with remuneration objectives for improvement
  • Collaborative development of new initiatives, strategies, and processes achieve gains in business performance
Required Skills
  • Understanding of governing standards of practice
  • Knowledge of Agent remuneration drivers
  • Experience with GWCC, CRM Salesforce, QLIK reporting, and other scheme systems
  • Excellent oral and written communication skills
  • Strong self-management and organisational skills

A culture of inclusion, belonging, and corporate citizenship exists at this organisation, with competitive remuneration, benefits, training, and career opportunities on offer.



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