Residential Service Delivery Coordinator

23 hours ago

Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000
Job Title: Residential Logistics Support Officer

The primary role of the Residential Logistics Support Officer is to provide exceptional customer service and ensure the smooth delivery of residential services. This position requires strong communication and organizational skills, as well as the ability to manage multiple priorities.

Key Responsibilities:
  • Provide timely and professional responses to customer enquiries and service requests.
  • Act as a liaison between customers and operations, ensuring clear communication and resolution of issues.
  • Maintain accurate records and data relating to residential services.
Requirements:
  • Strong verbal and written communication skills with the ability to engage effectively with customers and colleagues.
  • Proficiency in computer applications, particularly Microsoft Excel and Google Sheets.
  • Experience in customer service or call centre environments, with the ability to manage high call volumes.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to make a positive impact on our community.

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