Delivery Coordinator

3 days ago

Perth, Western Australia Buscojobs Full time

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At Paywise, we're dedicated to helping Australians get more from their income through smart salary packaging and novated leasing solutions. With a strong focus on service, innovation, and people, we make it easier for individuals to unlock financial benefits and enjoy greater lifestyle flexibility.

Our team thrives in a vibrant, collaborative culture where every member plays a vital role in driving our success. We're passionate about what we do, and we're on an exciting growth journey — one where our people are empowered, supported, and motivated to make a real impact.

What We Offer

  • A competitive salary with opportunities for progression
  • An amazing culture with monthly office lunches provided
  • Employee Benefits Program including extensive salary packaging options

About the Opportunity

Our Sales team, based in Perth, are currently seeking a Delivery Coordinator to join them. Reporting to the Delivery Coordinator Team Leader, your key responsibilities will include :

  1. Coordinate the end-to-end delivery of vehicles, from order placement through to settlement and lease activation.
  2. Prepare and manage accurate settlement documentation to ensure a seamless client experience.
  3. Liaise with dealerships to track vehicle orders, arrange mechanical inspections, and manage client trade-ins.
  4. Maintain up-to-date and accurate records in the CRM system throughout the delivery process.
  5. Provide exceptional customer service by building strong relationships with clients and internal teams, ensuring clear and timely communication at every stage.
  6. Proactively identify and resolve any issues that may impact delivery timelines or client satisfaction.

About You

We're seeking someone who is client-focused, detail-oriented, and thrives on building strong working relationships. To succeed in this role, you'll bring :

  • Excellent customer service skills with the ability to foster trust and rapport.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft 365.
  • Experience in fleet management or novated leasing (desirable but not essential).
  • A positive, proactive approach with a willingness to learn and grow.

Next Steps

We are committed to building a diverse and inclusive workplace. We encourage candidates from diverse backgrounds to apply and join our team at Paywise. Apply now

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Your application will include the following questions :

Are you comfortable working in an onsite setting? How many years Customer Service experience do you have? Will you now or in the future require sponsorship for employment visa status? Do you have experience in the salary packaging and novated leasing industry? Do you have a current driver's licence? Are you proficient in Microsoft 365?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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