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Care Coordinator for Non-Emergency Patients
2 weeks ago
We are seeking experienced professionals to join our team as Patient Transport Officers.
About the Role:- This is a dynamic opportunity for individuals who can work independently and as part of a team to provide high-quality patient care and transportation services.
- The ideal candidate will possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and demonstrate a commitment to delivering exceptional customer service.
- Conduct patient transfers while providing a high level of care in accordance with qualifications, scope, and authority to practice under the Wilson Medic One Clinical Governance and Medical oversight framework.
- Follow operational directions from the dispatch team to ensure an efficient and timely service for all customers.
- Keep accurate records of transfers using the bespoke Wilson Medic One customer booking system.
- Facilitate and assist with supervising student clinical placements.
- Perform vehicle cleaning and complete associated checklists in accordance with Wilson Medic One operating procedures.
- Comply with customer contractual KPI's.
You are a compassionate individual who values empathy, care, and dignity. Your strong work ethic, ability to work varied shifts, and commitment to delivering excellent patient-centric care make you an ideal fit for this role.
Qualifications & Skills:- Minimum of Certificate III Non-emergency Patient Transport or higher.
- Certificate IV Health Care, Diploma of Emergency Health Care or Bachelors of Paramedical Science are strongly encouraged to apply.
- Hold an unrestricted C-class driver's licence and drive safely and reasonably.
- Have a current WA working with children check (or willing to obtain one).
- A national police clearance to be obtained within four weeks of the commencement date and commit to renewing every three years.
- Be able to work various shifts, including weekends and public holidays.
- Strong work ethic and the willingness to deliver excellent patient-centric care.
- Excellent written and verbal communication skills.
- Able to relate to people from diverse backgrounds and cultures.
- Vaccination as per government guidelines for healthcare workers.
- Physically fit to provide patient transport services.
- Able to pass a drug and alcohol screening.
- Previous experience within the disability, aged care or patient transport services is highly regarded but not essential.
As a valued member of our team, you can expect a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.
How to Apply:Please submit your resume and cover letter summarizing your experience. We look forward to reviewing your application and welcoming you to our team.
