ServiceNow Expert

2 weeks ago

Melbourne, Victoria, Australia beBeeTransformation Full time $120,000 - $140,000

About this Role

We're seeking a seasoned ServiceNow expert to drive profitable client engagements by delivering high-quality solutions, fostering strong relationships, and identifying new opportunities for growth.

Key Responsibilities:
  • Build and maintain strong relationships with clients, acting as a trusted advisor.
  • Develop and refresh roadmaps with customer buy-in.
  • Foster C-Level and senior stakeholder relationships.
  • Identify and influence new engagement opportunities.
  • Lead large ServiceNow Transformation projects.
  • Act as an escalation point for consulting teams.
  • Mentor junior consultants and enhance team capabilities.
  • Support presales activities through demos, proofs-of-concept, and high-level designs.
Requirements and Experience:
  • 7+ years of relevant industry experience.
  • Expertise in delivering ServiceNow Transformation and Enterprise Service Management engagements.
  • Leading multiple ServiceNow implementations.
  • Experience in Enterprise customer environments with CxO-level engagement.
  • Strong relationship-building skills within accounts.
  • IT Degree, MBA, or relevant tertiary qualification.
  • ServiceNow CMA certification + CIS Certification in ITSM, ITOM, ITAM etc.
  • ServiceNow sales & presales accreditations.
Why Fujitsu?

We're an organization that values fairness, equality, diversity, equity, and inclusion. We strive to create an inclusive environment where everyone feels welcome and valued.

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