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Administration Officer

2 months ago


Dandenong, Victoria, Australia AccountAbility Full time

We are seeking a highly skilled and detail-oriented Administration Officer to join our team at AccountAbility. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.

About the Role:

  • Manage and coordinate administrative tasks, including data entry, record-keeping, and correspondence.
  • Provide exceptional customer service to our external customers, responding to queries and resolving issues in a timely and professional manner.
  • Collaborate with our sales and marketing teams to ensure accurate and efficient order processing and communication.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Utilize your analytical skills to identify areas for improvement and implement changes to enhance our business operations.

Requirements:

  • 2-3 years of experience in an administration-focused role with customer service elements.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Intermediate skills in Excel or Google Sheets, with experience using CRMs for data entry.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands.
  • High level of integrity, with a strong work ethic and commitment to delivering exceptional results.

What We Offer:

  • A competitive salary of $65,000 + super.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including [insert benefits].