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Administration Officer
2 months ago
We are seeking a highly skilled and detail-oriented Administration Officer to join our team at AccountAbility. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.
About the Role:
- Manage and coordinate administrative tasks, including data entry, record-keeping, and correspondence.
- Provide exceptional customer service to our external customers, responding to queries and resolving issues in a timely and professional manner.
- Collaborate with our sales and marketing teams to ensure accurate and efficient order processing and communication.
- Develop and implement process improvements to increase efficiency and productivity.
- Utilize your analytical skills to identify areas for improvement and implement changes to enhance our business operations.
Requirements:
- 2-3 years of experience in an administration-focused role with customer service elements.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Intermediate skills in Excel or Google Sheets, with experience using CRMs for data entry.
- Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands.
- High level of integrity, with a strong work ethic and commitment to delivering exceptional results.
What We Offer:
- A competitive salary of $65,000 + super.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including [insert benefits].