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After Sales Customer Support Specialist
2 weeks ago
Job Title: After Sales Customer Support Specialist
Overview: We are seeking a highly motivated and enthusiastic individual to join our customer service team as an After Sales Customer Support Specialist.
About the Role:
- Deliver exceptional customer service and support to resolve customer queries efficiently
- Collaborate with internal teams to ensure seamless resolution of customer issues
- Stay up-to-date with industry trends and developments to provide informed solutions
Key Responsibilities:
- Manage aftersales aspects of customers' holidays, ensuring accurate payments and professional records
- Work collaboratively with internal teams to deliver on service targets and meet customer expectations
Requirements:
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
Benefits:
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for career advancement and growth
Perks:
- Flexible working arrangements to maintain work-life balance
- Access to industry-leading health and wellbeing programs
- Discounts on travel and other perks through our rewards program
