After Sales Consultant

4 days ago

Gold Coast, Queensland, Australia Ignite Travel Group Full time

After Sales Consultant (My Holidays) - Broadbeach, QLD role at Ignite Travel Group
Are you passionate about travel and eager to help others explore the world?
We're looking for enthusiastic, motivated individuals to join our customer service team
No experience?
No problem
We provide comprehensive training to help you succeed.
At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages.
We are destination experts and hand-select the best inclusions for both our customers and partners alike.
We are currently looking for experienced Travel Consultants to join our Customer Service Team.
This is an excellent opportunity for experienced consultants who are looking to move away from direct sales and into a more customer-service oriented role.
What We Offer:
Comprehensive Training: Learn the ins and outs of the travel industry.
Supportive Environment: Join a friendly team that values growth and collaboration.
Career Advancement: Opportunities for promotion and professional development.
What You\'ll Be Doing
Managing the aftersales aspect of our customer's holidays
Finalising accurate payments
Maintaining professional and accurate customer record
Delivering on service targets
Who You Are
Excellent communication and interpersonal skills.
Quick learner and adaptable to new challenges.
Customer service focused
Strong attention to detail
Ability to interpret customer needs and provide suitable solutions
Be solutions focused with great ability to problem solve
Enjoy a fast paced environment
Your awesome extras
Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
Catapult your career across a network of brands and businesses in an evolving industry
Say no to full price
Nab discounts on travel and more thanks to our sweet rewards program
Access to industry leading health and well-being programs and financial advisors
Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
Enjoy social events to promote networking, celebrate wins, and sometimes just for fun
Take volunteer leave as part of giving back to the local community
Ready to Start Your Journey?
If you're excited to kickstart your career in the travel industry, we want to hear from you
Apply now and let's embark on this adventure together
Explore the world and make a difference—one customer at a time
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
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