Highly Skilled Customer Support Specialist Wanted
2 weeks ago
This role offers an excellent opportunity to join a growing company as they continue to develop innovative technology-based healthcare solutions across Australia and New Zealand.
The Role:
We are seeking a highly skilled customer support specialist with strong organizational and communication skills to manage orders, provide product guidance, and assist with administrative tasks. Key responsibilities include:
- Managing customer inquiries and orders in a timely and efficient manner
- Providing guidance on product selection to ensure customer satisfaction
- Assisting with health fund and home care package enquiries
- Completing administrative and sales support paperwork
- Invoicing customers
- Providing after-sales support
Requirements:
To be successful in this role, you will need:
- Minimum 5 years of customer service experience
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Intermediate knowledge of Microsoft Office Suite
- Experience with CRM systems
- Able to work in a fast-paced environment and adapt to change
Benefits:
You will enjoy working in a supportive team environment with opportunities for professional growth and development. Benefits include:
- Flexible working hours
- Opportunities for career advancement
- A positive and dynamic work environment
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