IT Leadership Position in Townsville
2 days ago
**Job Overview:**
Tertiary qualified professionals with a passion for IT service management are encouraged to apply for this 6-month contract role with the possibility of extension. As a Systems Engineer, you will lead the delivery of critical IT services and drive continuous improvement through strong technical leadership.
Key Responsibilities:
- IT Service Delivery: Ensure that IT services meet business needs and align with industry best practices such as ITIL.
- Continuous Improvement: Develop and implement initiatives to enhance service quality, operational efficiency, and customer satisfaction.
- Technical Leadership: Provide advanced technical guidance across various IT systems and services including Microsoft Windows environments, cloud platforms, and enterprise data protection tools.
- Automation and Scripting: Lead automation initiatives using PowerShell, Bicep, and Azure Infrastructure as Code.
- Virtualisation and Networking: Oversee virtualisation platforms, networking technologies, and application delivery solutions.
- Integration and Problem-Solving: Develop technical solutions that integrate diverse systems to deliver maximum value to the organisation.
- Communication and Stakeholder Management: Build and maintain strong relationships with key stakeholders, ensuring clear communication of IT service goals and outcomes.
Requirements:
- Tertiary qualification in Information Technology or equivalent professional experience.
- ITIL certification or proven experience in Service Management principles.
- 8+ years of IT experience with at least 3–5 years in a senior management or leadership position.
- Expertise in key technologies including Microsoft products, Azure, virtualisation, networking, security, and data protection.
- Proven leadership and communication skills with experience in managing teams and working with diverse stakeholders.
Estimated Salary: $63-$68 per hour.
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