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Customer Service Representative

2 months ago

Osborne Park, Australia Workskil Australia Ltd Full time
{"About the Role": "

At Workskil Australia Ltd, we are seeking a highly skilled Customer Service Officer to join our team. This role is responsible for providing exceptional customer service, being the face of our organization, and ensuring that our customers receive a positive experience.

", "Key Responsibilities": "
  • Provide administrative support to our team, including answering phone calls, responding to emails, and managing our customer relationship management system.
  • Use your excellent communication skills to resolve customer inquiries in a timely and professional manner.
  • Work collaboratively with our team to achieve our goals and objectives.
  • Provide operational support to our colleagues, including data entry, filing, and other administrative tasks.
", "Requirements": "
  • Intermediate to high level administrative skills, including ability to type at a minimum of 30 wpm.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience in a customer-facing role, preferably in a reception or front of house position.
", "What We Offer": "

We offer a competitive salary, a 9-day fortnight, and the opportunity to work in a dynamic and supportive team environment.

", "How to Apply": "

To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications.

", "About Us": "

Workskil Australia Ltd is a national not-for-profit and charitable organization, with almost 40 years of experience in providing employment and community services.

", "Our Values": "

We value excellent customer service, integrity, and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused, and can contribute to a strong team.

", "Contact Us": "

Please contact us at [insert contact information] for more information about this role.

", "Language": "en-US"}