Pega Systems Administration Expert for NSW Government

4 weeks ago


Sydney, New South Wales, Australia Ampersand International Full time
About the Role

A large New South Wales Government organisation is seeking a skilled Pega Systems Administrator to provide technical expertise and leadership in managing Pega environments. This includes overseeing performance, troubleshooting issues, and ensuring optimal system uptime.

The ideal candidate will have a strong understanding of Pega environment management and diagnostic tools, as well as experience in troubleshooting and system monitoring for optimal performance.

Key Responsibilities
  • Manage and monitor Pega environments, including the Pega Diagnostic Centre (PDC).
  • Troubleshoot technical issues using monitoring tools to optimise system uptime and performance.
  • Handle user and access management, overseeing roles, permissions, and security controls within the Pega platform.
  • Perform basic Pega rule-based coding for small updates and adjustments.
  • Investigate and resolve technical incidents and support application transitions.

The successful candidate will be responsible for applying Pega hotfixes and liaising with Pega's technical support teams, providing necessary technical details.

About You

To be successful in this role, you will require:

  • Strong understanding of Pega environment management and diagnostic tools.
  • Proven experience in troubleshooting and system monitoring for optimal performance.
  • Competence in user and access management for secure operations within Pega.
  • Familiarity with Pega rule-based coding for implementing minor updates.
  • Experience in incident management and technical support.

Please note, only shortlisted candidates will be contacted.



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